Reservation Agent
The hospitality industry in the UAE continues to offer exciting career opportunities for professionals who are passionate about guest service. Royal Rose Hotel, part of the prestigious Curio Collection by Hilton, is currently hiring a Reservation Agent for its luxury property in Abu Dhabi. This full-time role is ideal for individuals with strong communication skills and a passion for hospitality.
For more information about the brand and its unique hotels, visit the official website:
https://www.hilton.com/en/brands/curio-collection/
Job Position
Reservation Agent
Location
Abu Dhabi, United Arab Emirates
Job Type
Full-Time
Industry
Hospitality & Hotel
About the Job
The Reservation Agent plays an important role in delivering exceptional guest experiences by managing room bookings and assisting guests with their accommodation needs. In this role, you will handle reservation inquiries, ensure accurate booking records, and provide guests with detailed information about the hotel’s services and facilities. The position requires excellent customer service skills, attention to detail, and the ability to work in a fast-paced hotel environment.
About the Company
Royal Rose Hotel is a luxurious five-star hotel inspired by classic European palace architecture, offering elegant accommodations and world-class hospitality. As part of Hilton through the Curio Collection by Hilton, the hotel provides guests with unique and personalized experiences while maintaining international hospitality standards.
Working with a globally respected brand offers employees valuable career growth opportunities and exposure to world-class service practices in the hospitality industry.
Key Responsibilities
- Handle reservation requests through phone, email, and online booking channels.
- Provide accurate information about room availability, pricing, and hotel services.
- Process new bookings, modifications, and cancellations efficiently.
- Maintain updated reservation records in the hotel management system.
- Coordinate with the front office and sales teams for smooth booking operations.
- Ensure excellent guest service and maintain high hospitality standards.
Benefits
- Competitive salary package
- Opportunity to work in a luxury hotel environment
- Professional training and career growth opportunities
- Exposure to international hospitality standards
- Additional employee benefits according to company policy
How to Apply
Interested candidates who have experience in hospitality or hotel reservations are encouraged to apply.
📧 Send your CV to: careers@royalrosehotel.com
This is a great opportunity to build your career in the thriving hospitality industry of Abu Dhabi while working with a prestigious global hotel brand.